Chris DeBrunner
Vice President, Security Operations, CBTS
"Dropzone AI further advances CBTS's security capabilities by automating critical SOC tasks and streamlining complex investigations with deep insights and knowledge. This empowers our global team of security professionals to improve our client's security posture and resiliency against malicious actors."
Garrett Silver
CEO, Critical Insights
“The use of Dropzone allows Critical Insight’s SOC analysts to concentrate on the tasks that truly require human intelligence while having Dropzone handle SOC tasks suited for AI. We’ve measured and validated an increase in the speed and quality of investigations."

The industry is under pressure. One leader said,
"If we don't adapt, this part of the business (MDR) will die."

  • Profit margins
  • Staffing challenges
  • Client dissatisfaction

Bring your operations into the AI era with Dropzone AI

Uplevel investigation quality across all your customers.

Delight your customers

No more alert escalations with little context. Deliver detailed investigation reports that your customers will love. Ensure consistently high-quality investigations and reports, no matter what.

Grow profit margins

Increase your level of automation dramatically, including 24/7 alert triage and investigation. Dropzone AI helps you to deliver fast and consistent investigations without having to hire more analysts.

Expand your MDR coverage

Create new client opportunities by supporting tools that your prospective new clients are using. Dropzone AI expertly investigates alerts from a wide range of SIEM, EDR, identity, cloud, and other technologies. 

Calculate your annual savings based on

how many investigations you want to automate

Additional Annual Investigations Needed
Dropzone AI Investment
$36K
Equivalent Additional Headcount
$36K
Manual Investigation Hours Saved
1,066
Threat Intelligence Subscriptions Included
$35,800
MTTR
Improvement
90%
Cost Savings
$84K
Business Benefits

A tier-1 SOC analyst always in the zone.

Dropzone’s patented LLM system is pre-trained on expert investigative techniques for common alert types using commercial security tools. It tirelessly reasons through thousands of alerts a day and provides detailed reports.

Adjust your AI Analysts post-deployment

Fine-tune your Dropzone AI Analysts' behavior for your specific environment, as you give it feedback and additional context.

A tier-1 SOC analyst always in the zone.

Dropzone’s patented AI agent is pre-trained on expert investigative techniques for common alert types using commercial security tools. It tirelessly reasons through thousands of alerts a day and provides detailed reports.

Connects to security platforms and sources

Dropzone integrates with your security & data tools — SIEM, EDR, Firewall, CSP, etc. — and automatically gathers data from them.

Microsoft Defender
CrowdStrike
AWS
Panther
Google Workspace
Microsoft Sentinel
Microsoft Exchange
Google Cloud
Microsoft Entra
Okta
Palo Alto Networks Firewall
Splunk
Sumo Logic
SentinelOne
Palo Alto Cortex XSIAM
Palo Alto Cortex XDR
Alienvault OSSIM
Azure Cloud
Elasticsearch
Cisco Secure Firewall
Chronicle
Gem
Gmail
IBM QRadar
Jira Software
Microsoft Active Directory
Microsoft Office365
Proofpoint
ServiceNow
Slack
Microsoft Defender
CrowdStrike
AWS
Panther
Google Workspace
Microsoft Sentinel
Microsoft Exchange
Google Cloud
Microsoft Entra
Okta
Palo Alto Networks Firewall
Splunk
Sumo Logic
SentinelOne
Palo Alto Cortex XSIAM
Palo Alto Cortex XDR
Alienvault OSSIM
Azure Cloud
Elasticsearch
Cisco Secure Firewall
Chronicle
Gem
Gmail
IBM QRadar
Jira Software
Microsoft Active Directory
Microsoft Office365
Proofpoint
ServiceNow
Slack

Your analysts go deeper with Dropzone’s chatbot

Dropzone’s already gathered and analyzed the full context of an alert. With Dropzone's chatbot, your analysts further investigate specific alerts and questions.

A screenshot of a computer screen with a list of system integrations.

Dropzone AI supports multi-tenant deployments for MSSPs

Drive efficiencies and uplevel your team

Handle 4x more alerts per hour

Dropzone collects all relevant data then investigates, so your analysts never start from scratch.

Ensure high quality even as you scale

Keep clients happy with detailed investigation reports that provide the context they need.

Free up resources for new offerings

Expand your services by reallocating talent from operational toil to new business opportunities.

Reach positive ROI in week 1

Immediate operationalization and automation without coding or playbooks.
Security & Privacy

Built for trust

Logo copied as SVG.

Frequently Asked Questions

Our answers to frequent questions:
How can MSSPs use Dropzone AI to scale their security services?

Dropzone AI enables MSSPs to automate Tier 1 alert triage and investigations across multiple clients. By reducing manual workloads, MSSPs can scale operations efficiently without increasing headcount, improving service quality and response times.

Does Dropzone AI support multi-tenancy for MSSPs?

Yes, Dropzone AI is built for MSSPs with native multi-tenancy support. Its AI SOC Analyst autonomously triages and investigates alerts across multiple clients while maintaining strict data separation. This allows MSSPs to scale security operations efficiently without increasing analyst workload.

How does Dropzone AI integrate with an MSSP’s existing security stack?

Dropzone AI integrates with SIEM, SOAR, EDR, and email security tools, providing MSSPs with an AI-driven investigation layer. Its API-based architecture allows seamless connections to existing workflows, enhancing security automation without disrupting operations.

What are the benefits of AI-driven SOC automation for MSSPs?

AI-driven SOC automation helps MSSPs reduce false positives, accelerate investigations, and improve client service. By automating repetitive security tasks, MSSPs can handle more alerts efficiently while focusing human analysts on critical threats.

Can Dropzone AI help MSSPs reduce operational costs?

Yes, Dropzone AI reduces SOC costs by automating investigations that traditionally require human analysts. By cutting manual workload and improving efficiency, MSSPs can lower labor expenses while maintaining high-quality security services.

How does Dropzone AI improve threat detection for MSSPs?

Dropzone AI enhances threat detection by autonomously analyzing alerts, correlating security events across multiple clients, and using AI reasoning to identify real threats faster. This improves overall detection accuracy and response times.

Read More from Our Resources

AI vs. SOAR: Scaling MSSP Alert Investigations with Automation

Tyson Supasatit
February 19, 2025

The Business Case for AI Automation in MSSPs: Efficiency and Quality of Service, Why Not Both?

Tyson Supasatit
February 12, 2025

Dropzone AI Recognized as a Cool Vendor for the Modern SOC by Gartner

Tyson Supasatit
November 12, 2024