Meet COACH,
An AI-Powered Security Alert Mentor for SOC Analysts

COACH is an AI-powered security mentor that guides SOC analysts through alert investigations, turning every security alert into a learning opportunity. Available as a free Chrome extension with zero data retention.

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AI should up-level your staff,

not replace them

Introducing COACH (Cyber Operations Alert & Context Helper) by Dropzone AI. 

COACH enhances how security teams learn through hands-on investigation. Security analysis is a skill developed by doing, often with limited mentorship. This AI tool supplements human guidance by explaining alerts and walking through investigation methodology - helping analysts build critical thinking skills with every alert.

How COACH Helps

Reads and interprets all security alerts

From AWS GuardDuty to Crowdstrike EDR, COACH instantly recognizes and interprets security alerts across all platforms. The AI understands endpoint, cloud, identity, network, email, and other types of alerts.

Provides context and explanations

Get clear summaries of security alerts and their significance in your environment. COACH explains what triggers these alerts, why they matter, and provides context about potential threats.

Guides investigations

Follow industry-standard investigation methodologies guided by AI. COACH walks you through the process of separating false positives from genuine threats, suggesting next steps and investigation techniques used by experienced security professionals.

Zero data retention

COACH has a zero-data retention policy, ensuring your sensitive security information remains yours. No alert data is stored on our systems, or used for AI training.

Compatible with All Security Platforms

And many more...

Why Security Practitioners
Love COACH

  • Develops investigative skills - Real-time guidance during alerts helps you build analytical thinking and technical skills needed to become an expert analyst.
  • Helps you learn security tools - Explains what alerts detect and helps distinguish false positives from real threats requiring response.
  • Always available and patient - Use it during investigations without hesitation, then discuss findings with your human mentors.
  • Works where you are - Browser extension that opens in any tab, unobtrusively offering guidance and next steps.

Why Security Leaders
Love COACH

  • Supplement human mentorship - Up-level your team with AI cybersecurity training while maximizing senior analysts' time.
  • Accelerate training - Get junior analysts productive faster with AI assistance focused on learning.
  • Keeps veteran analysts' skills sharp - Offers investigation suggestions they may not have considered.
  • It’s free! - Works with Chrome and compatible browsers like Microsoft Edge and Brave.
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Frequently Asked Questions

Our answers to frequent questions:
What is COACH?

COACH is a free web extension built by Dropzone to guide junior security analysts through investigations. It is an AI-powered cybersecurity training tool that explains alerts and helps analysts to think through the investigative process.

Who should use COACH?

COACH is primarily designed to help junior analysts, supplementing their human mentor relationships. But more senior analysts can also use COACH to get ideas during investigations.

How does COACH help with SOC analyst training?

COACH works like a mentor who’s sitting alongside your human analysts, explaining things and offering suggestions during the course of their investigation. It’s always available for help and always patient.

Does COACH replace human mentoring relationships?

No, COACH is a supplement and not a replacement for existing mentoring relationships. It is always available, infinitely patient, and highly scalable.

Is my data safe?

COACH does not train on any of your data. Dropzone AI has agreements with our LLM providers to not retain any data (zero-data retention) and we do not store any private data on our systems.

What technology is on the backend?

COACH uses Dropzone AI technology to understand security alerts, create hypotheses about why they fired, and generate investigative questions according to standard methodology. The Dropzone AI commercial product autonomously investigates alerts using your security tools and produces full reports with detailed findings and evidence.

What is Dropzone AI?

Dropzone AI is a cybersecurity software company that makes an AI SOC analyst to automate Tier 1 alert triage and investigation.

Will COACH hallucinate? How do I know it’s reliable?

No AI system is perfect. Dropzone AI has built guardrails to protect against hallucinations, including pre-training and designing its multi-agent system to follow the standard OSCAR investigative methodology.

Why is Dropzone AI offering COACH free?

Dropzone AI is making COACH free because we want the cybersecurity community to uplevel with AI augmentation. We’re pitching in to solve the talent pipeline issue when entry-level tier-1 analysts are no longer a necessity.